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| | Last year's event, the fourth Public Services Summit, brought
together senior people from all sectors, home and abroad, to
ponder the coming shape of government. If, as provision is
outsourced and managers become commissioners, government
becomes smaller, will it not also have to be cleverer? A leading
American professor said yes. But, in the spirit of the event,
not all agreed with the thesis.
A sustained assault on "determinism" in public management
was led by analysts from the World Bank and the International
Institute of Administrative Sciences. In other sessions, public
managers were told to get blogging and to acquire
emotional intelligence.
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